There is currently no way for a terminal to update the anticipated departure time without affecting the scheduled sailing time online. Why does Current Conditions not show a sailing as delayed until after it departs? If customers have a booking but haven’t yet arrived, the terminal lot may appear empty.Ĭurrent Conditions retrieves live data from all terminals every five minutes. In most cases, these customers can check-in up to 30 minutes* before their sailing. Why do the cameras show an empty lot, but Estimated Deck Space Available indicates the sailing is full?Įstimated Deck Space Available includes advanced vehicle bookings. Foot passengers are not calculated as they do not take up vehicle deck space.
We calculate all types of vehicle traffic, including commercial vehicles and buses, as part of Mixed Vehicle Deck Space Available calculations. As sailings become full during the day, Now Ticketing displays the next sailing with available deck space for non-reserved traffic.Īre commercial vehicles calculated as part of Estimated Deck Space Available? It indicates for those customers without a reservation in the preticketing area with the sailing they can expect to travel on. The Now Ticketing section of Current Conditions informs customers of the sailing currently being sold at the ticket booth. *Some exceptions apply, find and review the check-in and cut-off times at your departure terminal. After the booking check-in window closes, which is around 30* minutes before departure, we free up these spaces for drive-up customers. This percentage changes as more vehicles are processed through the ticket booth.Īround 10–20% of customers do not check-in for their bookings. It is calculated after counting the number of reservations and the number of drive-up customers already checked in at the terminal. How do we calculate Estimated Deck Space Available?Įstimated Deck Space Available is the approximate percentage of vehicle deck space that remains available for sale on a particular sailing.
We are looking into adding additional routes where we can install cameras for live traffic tracking. Why do some routes have Current Conditions pages and others do not?Ĭurrent Conditions is available at terminals with Traffic Towers.